BofA accused the insurance industry of clogging its ranks with tons of unnecessary salespeople, with a "snowball effect" ...

AI could contribute up to $1.1 trillion annually to the global insurance industry. Of this, $300 billion is expected to come from AI-powered customer service and product personalization. That ...

When 76% of insurers have deployed AI but half the workforce is looking to leave, the technology strategy and the talent ...

OneShield Expands AI Hub Platform with Specialty Insurance Provider, Reinforcing AI-Native Strategy for the Insurance Industry.

What may emerge are distinct liability modes, where certain models operate with stricter guardrails to qualify for lower ...

New research from Evident reveals that AI rollouts by insurers are most common in claims management, underwriting and ...

The global insurance sector has seen an 87% year-on-year increase in artificial intelligence deployments, according to research by Evident, a London-based ...

As AI rewires service, claims and underwriting, the edge may go to women who turn automation into better judgement ...

As AI technologies like ChatGPT and other generative AI tools have gained prominence, our clients have started raising questions about their insurance coverage. Among the most frequently asked are: ...

Insurers that advance will align technology with strategy, empower their workforce, and measure success in outcomes that matter.

Britam General Insurance has launched a new drive‑through service that uses AI to assess car damage and pay motor insurance claims in just two hours. This is a significant improvement over the usual ...