Over the past decade, restaurant reservation technology has largely been defined by incremental improvements to digital booking interfaces and marketplace reach. Phone calls, while still a major ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

Google released AI Mode as a Google Search experiment earlier this year in the U.S., bringing a ChatGPT-like experience to its flagship product. Google then made AI Mode available to all Google Search ...