A promotion is coming to Dennis van Benthem, and in this expanded role at Orban, he will be responsible for providing advanced technical support, developing customer-focused products, and contributing ...

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I’ve spent part of this weekend working on a tutorial with two chaps out in Denver Colorado that examines the mechanics of how they work with developers to help fix application errors. What makes this ...

Movate, a global leader in digital technology and customer experience (CX) services, today announced a strategic partnership with Kahuna Labs, a pioneer in AI-driven support engineering. This ...

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...