Customer Profile | Definition, Elements & Examples
4:32
Study.comSavannah Samoszuk
Customer Profile | Definition, Elements & Examples
Learn about customer profiles. Understand what a customer profile is, learn how customer profiling works and its benefits, and see customer profile examples.
17K viewsJul 9, 2017
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This client cost me $150K right before Christmas. Here’s the business lesson. Restaurant client needed cleaning, painting, minor construction. Did the site visit, started working. First invoice - payment missed. “The investors are sending the money.” Second invoice - payment missed again. Same excuse. But I kept working because other contractors were there, I thought it was legitimate. Then one day - restaurant closed. Food suppliers outside. All unpaid. I lost $150K. Client red flags I missed:
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